Refund Policy

Summary: you can request a refund within 7 days of payment. Each request is reviewed against this policy and any consumer rights that apply where you live. We recommend using the free 24-hour trial before you buy.

1. Refund request window

You may request a refund within 7 days of the date your payment was completed. Requests received after this period are not normally eligible, except where required by law.

2. When the period begins

The 7-day period begins on the date your payment is confirmed (the date on your payment receipt). [LEGAL REVIEW: confirm whether the window should start at payment or at activation]

3. How to request a refund

4. Information to include

Your order reference (for example MRN-O251029-ABC123)
The email address used at checkout
The payment method used
A short explanation of the reason, including any technical problems you experienced

5. How we review requests

We review each request, may ask questions or offer technical help to resolve the issue, and will tell you our decision by email. [LEGAL REVIEW: confirm eligibility criteria]

6. How refunds are paid

Approved refunds are returned to the original payment method where possible (for example, to your card through Stripe). For PayPal, cryptocurrency or bank-transfer payments, we will agree the refund method with you. [LEGAL REVIEW: confirm crypto refund handling]

7. Processing time

Once approved, we start processing the refund promptly. The time it takes to appear in your account depends on your bank or payment provider.

8. Free trial

The free trial involves no payment, so no refund applies. We encourage you to use it to check channels, content and device compatibility before purchasing.

9. Your consumer rights

Nothing in this policy limits any rights you have under the consumer protection laws that apply to you. [LEGAL REVIEW: [LEGAL REVIEW: Governing law / country of operation]]

10. Contact

Refund questions: Contact@iptvcenter.online. See also our Terms & Conditions.