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Troubleshooting

Marinios IPTV TV Guide (EPG) Not Showing: Fixes

Quick answer

If the TV guide is empty, refresh the EPG in your player and, if you used an M3U link, add the separate EPG (XMLTV) link from your activation email. If programme times are wrong, set your device's time zone automatically or adjust the player's EPG time shift.

The problem

  • "No information" in the guide
  • Guide times offset by hours
  • Some channels have no guide data

Likely causes

  • EPG not refreshed since setup
  • M3U login without an EPG link
  • Wrong device time zone
  • Some channels don't have guide data available

Step-by-step fixes

Work through these in order and test after each one.

1. Refresh the guide

  1. Open the player settings and choose Update/Refresh EPG.

  2. Wait a few minutes for the download.

2. Add the EPG link (M3U users)

  1. Find the EPG/XMLTV link in your activation email.

  2. Paste it into the player's EPG source settings.

  3. Refresh.

3. Fix time offsets

  1. Set the device date and time to automatic.

  2. Check the time zone is correct.

  3. If still offset, use the player's EPG time-shift setting.

Check that it's fixed

  • Open the guide for a major channel and confirm current programmes match.

Device-specific help

Related problems

Still not working? Contact support with your order or trial reference, your device and player app, and a short description or photo of the error (never post your password or playlist link publicly).

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